Cultur Home operates internationally. While our core team is Europe-based, we work with a global network of professional print studios to ensure fast delivery and consistent quality wherever you are.

If you’d like to get in touch, please contact us via our contact form or email support@culturhome.com. Our team will get back to you as soon as possible.

Giclée is a high-end fine art printing technique that uses advanced inkjet technology and archival pigment inks. This process delivers exceptional image sharpness, rich tonal depth and precise colour accuracy, making it the standard for museum-quality art reproductions.

Our giclée prints are produced using archival papers and pigment-based inks designed to last 100–200 years under optimal conditions. While our inks and glazing offer strong UV resistance, we recommend avoiding prolonged exposure to direct sunlight, as this can affect any artwork over time. Lower-quality printing methods tend to fade much faster.

We produce artworks using either metric (cm) or imperial (inches) sizing, depending on where your order is produced.

Production regions:

• 
  🇪🇺 EU → centimetres
  
• 
  🇬🇧 UK → centimetres
  
• 
  🇦🇺 Australia → inches
  
• 
  🇺🇸 USA → inches
  

For example, an artwork listed as 45 × 60 cm / 18 × 24 in will be printed as 18 × 24 in if produced in the USA, or 45 × 60 cm if produced in the UK or EU.

This ensures sizing feels familiar locally and makes framing easier.

All framed artworks arrive ready to hang. Depending on size and production location, frames will be fitted with either hanging wire or a sawtooth hanger. Framed canvas artworks require no additional fixtures.

Both paper and canvas prints are produced using the same 12-colour giclée process with a 100+ year colour guarantee.

Not available at the moment. Canvas prints are our most premium option, printed on artist-grade cotton canvas and designed to create a bold, gallery-style presence.

Yes. All orders are shipped with tracking, and you’ll receive tracking details by email once your order has been dispatched.

If your artwork is damaged during transit, we’ll replace it free of charge as part of our quality promise. Please refer to our returns policy for full details.

Once an order enters production, it is automatically scheduled with our print and shipping partners, making changes or cancellations difficult.

If you need help, please contact support@culturhome.com as soon as possible and we’ll do our best to assist.

To update your shipping address, please include the following details in your email:

• 
  Shipping name
  
• 
  Address line 1
  
• 
  Address line 2
  
• 
  City
  
• 
  State / County
  
• 
  Postcode / ZIP
  
• 
  Phone number
  
• 
  Email address

You can find our full returns and exchange policy on our website.

All artworks are made to order, but this doesn’t mean long waits. Most orders are produced and dispatched within 24–48 hours.

Estimated delivery times after dispatch:

• 🇬🇧 UK → 2–3 working days
  
• 🇺🇸 USA → 2–5 working days
  
• 🇪🇺 EU → 5–7 working days
  
• 🇦🇺 Australia → 3–6 working days
  
• 🌎 Rest of world → 5–12 working days
  

Delivery times are estimates and may vary during peak periods or holidays.

We guarantee no additional import or customs fees for orders shipped to the UK, EU, USA and Australia*.

For other destinations, local duties or fees may apply depending on your country’s regulations. Unfortunately, we can’t predict or cover these costs, we recommend checking with local customs authorities.

*Exception: A0-sized prints shipped to the EU may incur fees, as they are currently produced in the UK.

Orders are shipped from professional print studios in:

• United Kingdom
  
• Europe
  
• United States
  
• Australia
  
  (Additional regions coming soon)